Welcome to the official website and app of Looqua, a brand of Protaxify Innovation Private Limited, providing salon and cosmetic products along with beauty salon services directly to your home.
By accessing or using the Looqua website and app, you agree to be bound by these terms and conditions and our privacy policy. If you do not agree, please do not use our services.
Looqua provides a range of beauty salon and cosmetic products, along with home-based salon services. All services are subject to availability, and certain terms may apply as specified at the time of purchase or booking.
To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
All payments for services and products must be made through our approved payment methods. Any refund requests must comply with our refund policy, which will be made available during purchase or booking.
Protaxify Innovation Private Limited is not responsible for any indirect, incidental, or consequential damages arising from the use of our services. We provide our services "as is" and "as available," without warranties of any kind.
We reserve the right to modify these terms at any time. Continued use of our services following any changes constitutes acceptance of the updated terms.
We may collect personal information, including name, contact details, payment information, and usage data, to provide and enhance our services.
Your information is used to process orders, provide personalized experiences, and improve our offerings. We may also use your information to send promotional materials, which you can opt out of at any time.
We do not share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or with your consent.
We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Our website and app may use cookies to improve user experience. By using our services, you consent to the use of cookies. You can manage cookies through your browser settings.
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
We may update this privacy policy from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated policy.
If you have any questions regarding our terms and privacy policy, please contact us at support@loqua.com.
Effective Date: 1st of November 2024